Terms and Conditions

1. Introduction

Welcome to Dotsin and Assessli ("Platform", "Service", "we", "our", or "us"), operated by Dotsin Technologies Private Limited.

These Terms and Conditions ("Terms") govern your access to and use of our websites, applications, APIs, dashboards, assessments, behavioral analytics tools, wellness services, and related products.

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

2. Eligibility

You may use the Platform only if:

• You are at least 18 years old; or
• You are using the Platform under the supervision or consent of a parent, guardian, educational institution, or authorized organization.

Organizations using the Platform represent that they have authority to accept these Terms on behalf of their users.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

• Provide accurate and complete information.
• Keep your login credentials secure.
• Notify us immediately of unauthorized access.
• Accept responsibility for activities occurring under your account.

We are not responsible for losses resulting from unauthorized account access caused by your failure to safeguard credentials.

4. Description of Services

The Platform may provide:

• Behavioral assessments
• Psychometric evaluations
• Wellness and wellbeing insights
• Academic and career guidance tools
• AI-powered conversational assistance
• Activity and habit analytics
• Educational dashboards
• Progress tracking
• Organizational reporting tools
• Research and analytics capabilities

Features may be modified, suspended, or discontinued at any time.

5. Artificial Intelligence Services

The Platform may use artificial intelligence systems and services provided by:

• OpenAI
• Google GenAI (Gemini)
• Google Cloud Vertex AI
• Amazon Web Services Bedrock
• Anthropic
• Other authorized AI providers

AI-generated outputs:

• May contain inaccuracies.

• May be incomplete.

• Should not be relied upon as professional advice.

• Should be independently evaluated before making important decisions.

You acknowledge that AI systems are probabilistic and may generate unexpected results.

6. Health, Wellness, and Educational Disclaimer

The Platform is not:

• A medical device
• A healthcare provider
• A mental health provider
• A psychiatric service
• A clinical diagnostic system
• A substitute for professional medical care

Information provided through the Platform is intended solely for informational, educational, wellness, behavioral, and self-reflection purposes.

Always consult qualified professionals for medical, psychological, legal, financial, educational, or career decisions.

If you are experiencing a medical or mental health emergency, contact emergency services immediately.

7. User Content

You may provide:

• Text inputs
• Assessment responses
• Survey answers
• Wellness information
• Activity data
• Uploaded files
• Feedback

You retain ownership of your content.

By submitting content, you grant Dotsin a worldwide, non-exclusive, royalty-free license to:

• Process

• Store

• Analyse

• Display

• Improve services

• Generate insights

solely for operating and improving the Platform.

8. Data Collection and Permissions

The Platform may collect information you choose to provide, including:

• Account information
• Assessment responses
• Wellness data
• Device information
• Usage analytics
• Activity metrics
• Health platform integrations
• Location information (when permission is granted)

All permissions are optional and can be revoked through device settings.

Data handling practices are described in the Privacy Policy.

9. Third-Party Integrations

The Platform may integrate with:

• Google Sign-In
• Apple Sign-In
• Google Health Connect
• Apple Health
• AWS
• Google Cloud Platform
• DigitalOcean
• Analytics services
• Communication services

Your use of third-party services may also be subject to their terms and privacy policies.

We are not responsible for third-party services or their actions.

10. Acceptable Use

You agree not to:

• Violate any law or regulation.
• Misrepresent your identity.
• Attempt unauthorized access.
• Reverse engineer the Platform.
• Interfere with system security.
• Upload malicious code.
• Distribute malware.
• Abuse AI systems.
• Generate harmful, illegal, or fraudulent content.
• Use the Platform to infringe intellectual property rights.

We reserve the right to investigate and take action against violations.

11. Intellectual Property

All Platform content, including:

• Software
• Algorithms
• Assessments
• Branding
• Logos
• Graphics
• Documentation
• Reports

are owned by Dotsin Technologies Private Limited or its licensors and are protected by applicable intellectual property laws.

No rights are granted except as expressly provided in these Terms.

12. Educational and Assessment Results

Assessment scores, behavioral indicators, wellness summaries, recommendations, and AI-generated insights:

• Are informational in nature.
• May change as new information becomes available.
• Are not guarantees of future outcomes.
• Should not be treated as definitive diagnoses or evaluations.

Educational institutions, parents, teachers, counselors, and organizations should exercise independent judgment when using Platform outputs.

13. Research and Analytics

Aggregated and de-identified information may be used for:

• Product improvement
• Research
• Statistical analysis
• Model development
• Academic collaborations

We do not intentionally publish personally identifiable information without consent.

14. Service Availability

We strive to maintain reliable service but do not guarantee:

• Continuous availability
• Error-free operation
• Uninterrupted access
• Permanent data retention

The Platform may experience downtime, maintenance, updates, or service interruptions.

15. Suspension and Termination

We may suspend or terminate access if:

• You violate these Terms.
• We detect fraud or abuse.
• Required by law.
• Necessary for security reasons.

You may discontinue use of the Platform at any time.

Termination does not eliminate obligations that accrued before termination.

16. Limitation of Liability

To the maximum extent permitted by law:

Dotsin Technologies Private Limited, its officers, employees, directors, contractors, affiliates, and licensors shall not be liable for:

• Indirect damages
• Consequential damages
• Special damages
• Lost profits
• Lost data
• Business interruption
• Personal decisions made using Platform outputs

Your use of the Platform is at your own risk.

17. Indemnification

You agree to indemnify and hold harmless Dotsin Technologies Private Limited from claims, liabilities, damages, losses, and expenses arising from:

• Your use of the Platform.
• Violation of these Terms.
• Violation of applicable laws.
• Infringement of third-party rights.

18. Privacy

Use of the Platform is subject to our Privacy Policy.

By using the Platform, you acknowledge that data processing described in the Privacy Policy may occur.

19. Data Hosting and International Processing

For users located in India, data may be stored and processed using infrastructure operated through:

• Google Cloud Platform (India)
• Amazon Web Services (India)
• DigitalOcean (India)

Certain authorized service providers may process limited information as necessary to provide Platform functionality.

Appropriate safeguards are implemented to protect user information.

20. Changes to Terms

We may update these Terms periodically.

Updated Terms become effective upon publication.

Continued use of the Platform after updates constitutes acceptance of the revised Terms.

21. Contact Information

Dotsin Technologies Private Limited

Website: https://www.dotsin.ai

Email: support@dotsin.ai

For legal, privacy, or compliance inquiries, please contact us through the details provided above.