Privacy
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when using the Dotsin mobile application, website, and related services.
Introduction
Welcome to Dotsin ("Dotsin," "we," "our," or "us").
Dotsin is operated by One Oath Educational Research and Technologies Pvt. Ltd, India.
Registered Address: 27, Assessli, 4th Floor, 2nd Cross Rd, KHB Colony, 5th Block, Koramangala, Bangalore, Karnataka 560095, India
Email: support@dotsin.ai
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when using the Dotsin mobile application, website, and related services (collectively, the "Services").
By using Dotsin, you agree to the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on the features you use and the permissions you choose to grant.
1.1 Account Information
When you create or access an account, we may collect:
- Name
- Email address
- Profile information
- Account identifiers
- Authentication information
If you choose to sign in using Google Sign-In, Dotsin may receive your name, email address, profile image, and Google account identifier as authorized by you.
1.2 Location Information
Foreground Location: With your permission, Dotsin may access location information while the application is actively being used. Location information may be used for movement analysis, activity insights, environmental context, personalized wellness experiences, and feature functionality requested by the user.
Background Location: If explicitly enabled by the user, Dotsin may access location information while the application is running in the background. Background location is collected only when the user has explicitly granted background location permission and may be disabled at any time through device settings.
Background location may be used to:
- Maintain continuity of movement analysis
- Reduce gaps in activity tracking
- Improve wellness and behavioral insights
- Support requested application functionality
Location permissions are optional and may be revoked through device settings at any time.
1.3 Health and Wellness Information
With your explicit consent, Dotsin may access health and wellness information through supported health platforms, including:
- Apple Health
- Health Connect
- Google Fit
- Other authorized wellness integrations
Examples of health information may include:
• Steps
• Walking activity
• Distance traveled
• Sleep information
• Exercise information
• Heart rate information
• Recovery metrics
• Wellness indicators
Health information is used solely to provide wellness-related functionality, analytics, summaries, and insights requested by the user. Health and wellness information is treated as sensitive information and is subject to enhanced access controls and security protections.
Health information is not sold and is not used for advertising or marketing purposes.
1.4 Device Usage and Digital Activity Information
Where permitted by the operating system and authorized by the user, Dotsin may collect:
- Application usage duration
- Screen time statistics
- Focus periods
- Device activity patterns
- Digital wellness indicators
- Keystrokes on our application
- Email subjects and senders
Dotsin does not collect:
• Passwords
• Messages
• Email content
• Screenshots
• Application content viewed by users
• Device unlock frequency
1.5 AI Feature Inputs
Dotsin may offer AI-powered features that generate insights, summaries, recommendations, analyses, or responses.
When using these features, information you voluntarily submit may be processed, including:
- User-entered text
- Notes
- Questions
- Assessments
- Wellness information
- Journal entries
- Other content intentionally submitted by the user
This information may be transmitted to trusted AI service providers solely to generate the requested AI-powered output.
1.6 Device and Technical Information
We may automatically collect:
- Device model
- Operating system version
- Application version
- Device identifiers
This information helps us maintain security, reliability, and performance.
2. How We Use Information
We may use information to:
- Provide application functionality
- Create wellness insights
- Generate behavioral and activity summaries
- Deliver personalized experiences
- Synchronize user information
- Improve application performance
- Detect fraud and abuse
- Troubleshoot technical issues
- Provide customer support
- Comply with legal obligations
- Maintain platform security
2.1 Legal Basis for Processing
We process information based on one or more of the following legal bases:
- User consent
- Performance of requested services
- Compliance with legal obligations
- Legitimate business interests such as security, fraud prevention, service reliability, and platform improvement
3. AI Services
Certain Dotsin features may utilize artificial intelligence services.
These services may include:
- OpenAI
- Google Gemini
- Anthropic
- AWS Bedrock
- GCP Vertex AI
Information submitted through AI-powered features may be transmitted to these providers solely for the purpose of generating responses, recommendations, insights, summaries, or analyses requested by the user.
We do not authorize AI providers to use user information for advertising purposes on our behalf.
Users should avoid submitting highly sensitive personal information through AI features unless necessary for the intended functionality.
AI providers may temporarily process submitted content to generate responses.
Where such controls are available, we configure AI providers not to use customer content for model training.
AI-generated outputs are automated and may be inaccurate, incomplete, or inappropriate in certain situations.
AI outputs are informational only and should not be considered medical, psychological, psychiatric, legal, financial, or other professional advice.
Dotsin is not a medical device and does not provide medical, psychiatric, psychological, diagnostic, treatment, or emergency services.
Users should consult qualified healthcare professionals for medical or mental health concerns.
4. Data Sharing
Dotsin does not sell personal information.
Dotsin does not sell:
- Location information
- Health information
- Wellness information
- Usage information
- Profile information
- Behavioral information
We may share information only in the following circumstances:
Service Providers: We may share information with trusted vendors that assist with cloud hosting, authentication, analytics, artificial intelligence services, security monitoring, customer support, and data synchronization.
Analytics Services: Dotsin may use analytics services such as Firebase Analytics, Google Analytics, or similar providers to understand application performance, reliability, usage trends, crash reports, and service quality.
Legal Requirements: We may disclose information if required by law, court order, governmental request, or legal process.
Protection of Rights: We may disclose information when reasonably necessary to protect users, prevent fraud, enforce our terms, and protect platform security.
5. Third-Party Services
Dotsin may utilize third-party providers including:
- Google Sign-In
- Google Cloud Platform (GCP)
- Amazon Web Services (AWS)
- DigitalOcean
- OpenAI
- Google Gemini
- Apple Health
- Health Connect
- Google Fit
These providers may process information as necessary to provide requested functionality in accordance with their own privacy policies and applicable laws.
6. Data Storage and International Processing
Dotsin uses cloud infrastructure providers including Google Cloud Platform (GCP), Amazon Web Services (AWS), and DigitalOcean.
For users located in India, primary application databases are hosted in India using infrastructure provided by Google Cloud Platform (GCP), Amazon Web Services (AWS), and/or DigitalOcean.
Certain limited information may be processed outside India when users interact with third-party services such as Google Sign-In, OpenAI, Google Gemini, AWS Bedrock, GCP Vertex AI, Apple Health, Health Connect, security providers, analytics providers, infrastructure management providers, or customer support systems.
By using Dotsin, users acknowledge that information may be processed in accordance with applicable laws and the privacy practices of authorized service providers.
Dotsin implements reasonable safeguards designed to protect personal information regardless of processing location.
7. Data Retention
We retain information only for as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
- Maintain platform operations
Retention periods may vary depending on the nature of the information and applicable legal requirements.
8. User Rights and Controls
Users may:
- Access their information
- Update account information
- Revoke permissions
- Disable location access
- Disable background access
- Disconnect health integrations
- Disable notifications
- Request deletion of personal information
- Delete their account
For Account Deletion: Users may delete their account through the application settings or by contacting support@dotsin.ai. Upon a valid deletion request, personal information will be deleted or anonymized within a reasonable period unless retention is required by law, security, fraud prevention, dispute resolution, or legitimate operational requirements.
9. Notifications
Dotsin may send notifications related to:
- Account activity
- Synchronization status
- Wellness insights
- Platform updates
- Security alerts
- Important service messages
Users may disable notifications through device settings.
10. Security
Dotsin employs reasonable administrative, technical, and organizational safeguards intended to protect personal information from:
- Unauthorized access
- Unauthorized disclosure
- Misuse
- Loss
- Alteration
- Destruction
No security system can guarantee absolute security.
11. Children's Privacy
Dotsin does not knowingly collect personal information from children except where permitted by law and appropriately authorized by a parent, guardian, educational institution, or other authorized entity.
If we become aware that information has been collected in violation of applicable law, we will take reasonable steps to remove it.
12. Apple Health Disclosure
Health data obtained through Apple Health is used solely to provide health, wellness, behavioral, and activity-related functionality requested by the user.
Apple Health data is not used for advertising, marketing, or data brokerage purposes.
13. Health Connect and Google Fit Disclosure
Health information obtained through Health Connect, Google Fit, or similar Android health platforms is used solely for wellness, activity, behavioral, and application functionality requested by the user.
Health information is not sold and is not used for advertising purposes.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page along with the revised effective date.
Continued use of Dotsin after updates become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Information
For privacy-related questions, requests, or concerns, please contact:
Dotsin Privacy Team
Email: support@dotsin.ai
Website: https://dotsin.ai
16. Consent
By accessing or using Dotsin, users acknowledge that they have read and understood this Privacy Policy and consent to the collection, processing, and use of information as described herein.
Related Documents
Useful links and resources
- Privacy Policy: https://www.dotsin.ai/privacy-policy
- Terms & Conditions: https://www.dotsin.ai/terms-and-conditions
- Help & Support: https://www.dotsin.ai/help-and-support
- FAQs: https://www.dotsin.ai/faqs
- Data Usage Disclosure: https://www.dotsin.ai/data-usage-disclosure
- Delete Account Instructions: https://www.dotsin.ai/delete-account-instructions
© 2026 ONE OATH EDUCATIONAL RESEARCH AND TECHNOLOGIES PRIVATE LIMITED
Dotsin and Assessli are products of ONE OATH EDUCATIONAL RESEARCH AND TECHNOLOGIES PRIVATE LIMITED.
All rights reserved.